Now shipping nationally! Including FREE SHIPPING for select Metro-Melb areas on orders of $75 or more.

Shipping Info

Ordering Online

A minimum order spend of $20 applies for Metro-Melbourne and $50 for Victoria-wide or National.

No maximum order weight for Metro-Melbourne delivery.

Maximum order weight of 20 kg (approx. 2.2 cases) for Victoria-wide and National shipping. 

It is a condition of purchase that you verify that you are 18 years of age or over. If you do not confirm that you are 18 years or over, your order will not be processed.

Delivery Locations

We currently deliver to Metro-Melbourne area and ship nationally.

Free Delivery

Free Delivery applies to all orders where the delivery address is within select postcodes (below) approx. 5km of our Brewery.

Free Delivery also applies to orders over $75 where the delivery address is within select Metro-Melbourne and South/East suburbs. Post codes below.

Free Delivery Area Post Codes
Local 3165, 3188, 3189, 3190, 3191, 3192, 3193, 3194, 3204, 3207
Metro-Melbourne

3000-3207, 3800-3807, 3975-3976

Click & Collect / Pick Up

We now offer the ability for local and Melb-Metro customers to select "Pick Up" during their checkout.

If ordered before 12 PM from Monday to Thursday, your order will be available for pickup on the next Business Day from 4:30 - 9:00 PM.

Pickup not available on weekends or outside of standard open hours (Mondays).

Shipping Rate

A $15 flat-rate shipping fee applies on all other orders that do not meet the criteria for free shipping within Metro-Melbourne. 

A $25 flat-rate shipping fee applies on all orders outside of Metro-Melbourne (including nationally).

Some remote delivery locations may warrant additional +$13 delivery fee, calculated and displayed at checkout.

Delivery times

Orders placed by 7 PM are processed for inclusion in a delivery window beginning the next day. Any orders placed after 7 PM may not be processed until a day later.

Orders to Metro-Melbourne are delivered within 1 – 3 business days of receiving your order. 

Orders to outside of Metro-Melbourne or nationally are delivered within 3 – 5 business days of receiving your order. 

We will endeavour to deliver within the specified delivery period at the time of your order. You accept the risk that occasionally, due to circumstances which we have not foreseen, delivery times may be longer than times nominated and paid for by you.

Order enquiries

If you have not received your shipment within 4 business days (6 for national orders) from placing your order, or you have any other order enquiries, please email us at shop@badshepherd.com.au 

Delivery pre-conditions

We will not deliver unless all requested delivery details are given when you place your order.

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

You agree that we may rely on any person who is at the address you gave for delivery, and who takes receipt of your ordered products, as being authorised for that purpose.

We will not deliver your order if we consider any delivery circumstances may be unsuitable for any reason, including because any likely recipient of the ordered products appears to our delivery personnel to be under the influence of alcohol or drugs, under the age of 18 years or acting for or on behalf of a person who we consider may be unsuitable for any reason (including because they may be under 18 years).

We may not deliver your order if any of our requests for verification (such as proof of identity or age) are not met.

Risk

You agree that risk of loss of or damage to products appropriated to your order passes on delivery of them including where delivery is to unattended locations (such as locations which are not attended by any person or which are attended by a person who is not acting on your behalf).

Delivery returns/non-collection

If having commenced delivery of your order, we return any ordered products to our facility, we will contact you to arrange re-delivery or collection from our site.

You can email us about any non-delivery or Pick Up collection matters at shop@badshepherd.com.au

Title and place of supply

We do not supply alcohol to you at places which are not licensed under applicable alcohol licensing laws, even though such other places may be the delivery location.

More information about Deliveries can be found on our Terms & Conditions page.

Restricted Dry Zones & Delivery Areas

We are restricted from delivering to the follow areas:
4605, 4713, 4816, 4830, 4871, 4874, 4876, 4892, 4895, 5680, 5690, 5723, 5724, 5734, 6765, 6770, 6798, 6799, 0822, 0847, 0850, 0851, 0852, 0853, 0861, 0862, 0870, 0871, 0872, 0880, 0881, 0886

Cancellation Requests

'Change of Mind' refunds are not available.

Cancellations requests must be made before order fulfillment, as orders may already be out for delivery.

More information about cancellations, returns, and refunds please refer to our Refund Policy.

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